Membership/Membership Cards

MEMBERSHIP/MEMBERSHIP CARDS

MEMBERSHIP TIERS

 Kairali miles programme offers four membership tiers – Kairali Purple, Kairali Silver, Kairali Gold and Kairali Platinum each with their own exclusive benefits for you to enjoy.

1

Membership to the Kairali Miles Programme is open only to individuals over 2 years of age at the time of enrolment into the Kairali Miles Programme.
2 Membership to Kairali Miles is offered at the sole discretion of Kairali Airlines and Kairali Airlines may refuse Membership to any person without assigning any reasons.
3 The Kairali Miles Membership number for each Member is specified on the Enrolment Form filled by him/her, or as published on the website during online enrolment process; the Guest becomes entitled to use the Membership Number on enrolment. However, Kairali Miles will be credited to the Kairali Miles Members account only after the duly completed Enrolment Form of the Guest is received and processed by Kairali Miles Member Assistance.
4 The Member agrees that by enrolment into the Kairali Miles Programme, he/she has read and understood the Terms and Conditions of the Kairali Miles Programme, and confirms that he/she is bound by such Terms and Conditions.
5 The Kairali Miles Membership card is valid for use by the Member only during the period indicated on it and/or if no validity is expressly stated, then till the validity of Membership. The Kairali Miles Card and the Kairali Miles Account numbers are not transferable.
6 A Kairali Miles Membership Card is valid only for use for the period indicated on it and/or if no validity is expressly stated then till the validity of Membership. The Member named on the Kairali Miles Membership card is the only person who may use the Kairali Miles membership card for any purpose whatsoever. A Kairali Miles Membership Card is not transferrable and is not a credit card.
7 In the event of loss of the Kairali Miles Membership Card by the Member, a duplicate card shall be issued on a written request to Kairali Miles Member Assistance and the charges applicable for the issue of a duplicate Membership Card shall be 250 Kairali Miles that would be debited from the Kairali Miles Members Account . Kairali Airlines shall not be liable for any loss caused to the Member by such lost Membership Card and the Member shall indemnify Kairali Airlines for any damages arising out of any such loss or Fraud.
8 Only one Kairali Miles Membership Account shall be assigned to an individual. In the event that more than one Kairali Miles Account Number is assigned to the same individual (duplicate accounts), Kairali Airlines reserves the right to merge the two accounts and accordingly inform the Member.
9 Fraud or misuse of the Kairali Miles Membership Card or Kairali Miles Programme benefits by the Member may result in termination of the Membership and/or withdrawal of benefits at the discretion of Kairali Airlines.
10 With regard to benefits, facilities or arrangements provided by Kairali Airlines or by Programme Partners to a Member as a result of his/her Membership, such a Member will be personally liable for any and all costs, taxes, surcharges, fees, charges, claims or liabilities of whatever nature arising from the provision or availability of such benefits, facilities or arrangements and Kairali Airlines will not be liable forthwith.
11 The Kairali Miles Membership Card shall remain the property of Kairali Airlines. Kairali Airlines reserves the right at any time in its absolute discretion and without giving notice, to revoke Membership or refuse or withdraw an upgrade (as applicable) to any tier of Membership, upon which the Member must return his/her Kairali Miles Membership Card, when requested by Kairali Airlines.
12 Kairali Airlines will endeavour to procure the services, benefits, facilities and arrangements as expressed or advertised by Programme Partners. However, Kairali Airlines shall not be liable for the provision or non provision, whether whole or part, of any such services, benefits, facilities or arrangements by its Programme Partners and any loss or damage, whether direct or indirect, arising from the provision or non provision, whether whole or part, of any such services, benefits, facilities or arrangements by its Programme Partners.
13 The Terms & Conditions of such services, benefits, facilities and arrangements as expressed or advertised by Programme Partners should be read with the Terms & Conditions of that particular Programme Partner available on the website.
14 The Kairali Miles Member must quote his/her Kairali Miles Membership Number and name as mentioned on his/her Membership Card when booking and during check-in for flights on Kairali Airlines and/or using the services of a Programme Partner. If the Member fails to provide the required information accurately at the time of making such booking or availing of services, this may result in the applicable Partner Kairali Miles not being credited to the Member‘s Kairali Miles Account and neither Kairali Airlines nor its Programme Partner will be responsible and/or liable in this regard in any manner whatsoever.
15 The Member alone is eligible to obtain information/data from Kairali Airlines relating to his/her Membership.
16 Kairali Airlines shall not be liable for any loss or damage, whether direct or indirect, resulting from the termination or change of the Kairali Miles Programme or any of the facilities, benefits or arrangements which are made available to Members, including, without limitation, Programme Partners withdrawal or the withdrawal or limiting of any such services, benefits or facilities.