1. What happens if, at the check-in counter, I discover that I have excess baggage?
Any baggage brought to the check-in counter on the date of departure that exceeds the free baggage allowance is considered excess baggage and is chargeable at the rate applicable for the sector of travel.
2. What is the procedure followed by Kairali Airlines in identifying, recovering and returning my lost baggage?
If you cannot find your baggage at the terminal, go to the baggage services desk at the airport.
There, you need to fill out a Property Irregularity Report. This report contains a unique reference number, which enables Kairali Airlines to trace your baggage.